Privacy Policy
Last updated: August 2026 • Compliant with UK GDPR & Data Protection Act 2018
This Privacy Policy sets out how FEMME FIT PT | Carolina (“we”, “us” or “our”) collects, uses, stores and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect personal information that you provide when enquiring about coaching, booking a consultation or subscribing to our training programmes:
- Contact details: Full name, email address, telephone and WhatsApp number.
- Demographic data: Age bracket (women aged 15–75).
- Health & readiness metrics: Physical Activity Readiness Questionnaire (PAR-Q) data, injury history and lifestyle habits necessary to design safe, personalised training.
- Billing details: Encrypted payment transaction records processed securely via certified payment providers.
2. How We Use Your Information
Your information is used exclusively to:
- Deliver tailored strength training and progressive fitness programmes.
- Provide weekly coaching feedback, form reviews and progress tracking.
- Communicate appointment schedules, session reminders and service updates.
- Send weekly educational newsletters where you have opted in.
We do not sell, rent or trade your personal information to third parties.
3. Data Security & Retention
We use industry-standard encryption, strict access controls and SSL protection to ensure your personal and health information remains confidential and secure. Your records are retained only for the duration of your active coaching engagement plus any statutory period required for tax and legal accounting.
4. Your Rights
Under UK data protection law, you have the right to request access to your personal data, request correction of inaccuracies, request deletion of your records or withdraw marketing consent at any time.
For all data inquiries, please email us directly at: hello@personaltrainercarolina.com.